Suggestion box comments 23.03.18: 24 hours

“Why is it not 24 hours anymore?”

“Please 24h even during break (Easter)! We need it!”

Although our current period of 24/7 is coming to an end this weekend, it’s not for long – 24/7 opening begins again from Mon 9 April and will continue until the end of exams. In the meantime, the Library Reading Room and the Postgraduate Room continue to be available overnight.

For full details, see our opening hours page.

Emma Wisher, Student Engagement & Learning Support Manager

 

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Heating in the Albert Sloman Library – or lack of it!

We’re aware that it’s really cold in the Library at the moment, and wanted to assure you that we’re working with Estates to get things warmed up. The engineers have been over several times in the past few days – sometimes at short notice – and have managed to temporarily get things sorted, but there’s obviously a more fundamental issue that hasn’t yet been resolved.

We’ll keep working on it, but in the meantime we apologise for the conditions which we know are not helpful when you’re trying to study.

Emma Wisher, Student Engagement & Learning Support Manager

Suggestion made to Helpdesk 22.02.18: table by the printers

“Can you put a table by the printers? The convenience of scanners should not be reduced by having to sort through papers without a desk”

Thanks for the suggestion – we can see your point! However, we think putting a table next to all of the Library MFDs (Multi-Functional Devices where you can print, photocopy or scan) isn’t currently practical due to the places where they’re located. It’s definitely something we’ll bear in mind when we look at getting new equipment or redesigning the spaces where we keep the MFDs though.

Emma Wisher, Student Engagement & Learning Support Manager

Suggestion box comment 21.12.17: more books

More copy [sic] of books not just a few and also more up to date books.

Thank you for this suggestion. It’s one that we get regularly here in the library! However, we can’t really help with this unless we have more details about which books exactly you would like more of!

If you let us know which specific books you need more of, or particular reading lists that are lacking copies, we’ll do our best to get more, either on the shelves or online! We do have a book suggestion form on the website that you can use. You could use this to ask for more copies or for more recent editions.

Stephanie Gibson, Information Literacy Co-ordinator

Suggestion box comment 28.10.17: required readings

Government required readings are insufficient (you should buy more online books (ebooks)).

Computers are too slow on ground floor search.

If there are not enough resources for your course, please ask your lecturer or tutor to get in touch with us. We can the liaise with them about the needs of the course, student numbers etc. and try to order more resources where possible. In terms of e-books, we will always order online versions of essential readings where we can, however not all textbooks are available online (this is up to the publishers).

If you don’t have an online reading list for any of your modules, please ask your course leader to get in touch with us. If we don’t have the list, we won’t know how many books to buy!

As for the computers, we’ll get in touch with our colleagues in IT to try and rectify this problem.

Stephanie Gibson, Information Literacy Co-ordinator

Suggestion box comment 19.10.17: vending machine

Vending machines would be grand; saves having to brave the weather!

The librarians are doing a bang up job as well. Smashing!

First of all, thanks for the good feedback! It’s always nice to hear that you think we’re doing well!

Unfortunately we don’t have any plans to install vending machines at the moment. However, we are exploring opening up a link with the Lakeside Theatre cafe, so soon you should be able to pop in there for a coffee and a snack without having to brave the weather!

Stephanie Gibson, Information Literacy Co-ordinator 

Heating in the Library

Now the weather’s getting colder we’ve been getting more comments about areas in the Library not being warm enough in our suggestion box, on the whiteboard and at the helpdesk. We’ve also seen quite a few of you wearing your coats while studying, so this is obviously a problem!

To make sure you can make the best use possible of your Library, we’ve been looking into this with our colleagues from Estates. A walk round was done last week, and several problem areas identified. As such, a full heating survey of the building will be done this week so we can find, and more importantly, fix any problems.

In the meantime, the temperature set point has been raised to make sure the heating stays on longer. Hopefully this will be a temporary solution until the problems can be identified and dealt with.

As usual, thank you for all of your feedback. We need you to let us know what’s going on in your Library so we can do our best to make it the best possible learning environment for you.

If you’ve got anything you’d like to tell us, particularly about our new zoning approach, please join us at this week’s Library Advisory Group meeting: Wed 22nd Nov, 3-5 pm, Special Collections. You bring the ideas, we bring the cake!

Stephanie Gibson, Information Literacy Co-ordinator