Suggestion box comment 06.10.17

“There’s more to a library than just books… Think about it.”

Absolutely, we couldn’t agree more. And it’s something we do think about on a daily basis. Here are some of the “not books” things that we do:

  • Providing a positive environment for you to study in
  • Having a dedicated team of Subject Librarians, to help you learn how to do better research for your assignments
  • Putting on events and exhibitions to add colour to your time at Essex (why not come to our next “Words With… Caleb Femi” at the Lakeside Theatre on Fri 20 October or check out the ASL50 exhibition on the first floor?)
  • Having a friendly team of staff at the Helpdesk and roving around the Library to help you with any questions at your point of need

Think there’s more we could be doing? Come along to the first Library Advisory Group meeting of the year on Wed 22 November, where we’ll be asking how we can help you to make the Library the perfect place to study. There’ll be cake.

Emma Wisher, Student Engagement & Learning Support Manager

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Suggestion box comment 14.09.17

 

“To wipe the tables. Crumbs accumulate and I find I have to wipe them down before I work.”

Thanks for your comment. We know that the Library isn’t always as shiny and clean as we would like and have been working closely with Estates over the summer to improve the situation. We had a deep clean last week and will be aiming to keep an eye on study areas and to alert colleagues if anywhere needs attention.

We’re also implementing a new zoning policy this term. This will mean giving a clearer indication of where in the Library it’s OK to eat food, and where only hot & cold drinks are allowed (in line with Library regulations). Hopefully this will help to keep the environment comfortable and pleasant for everyone.

Emma Wisher, Student Engagement & Learning Support Manager

Welcome to your feedback blog

Library 91We wanted somewhere that we could respond to the feedback that you leave for us on our whiteboard  and in the suggestions box at the Albert Sloman Library. So here it is!

We aim to respond to as many of your comments as possible, either to say that we have taken action as a result, or to explain why that might not be possible.

All of your feedback is valued and helps us to improve the way our services work for you.

As well as the whiteboard and suggestion box, you can leave us feedback in the following ways:

  • In person, by talking to any member of Library staff
  • Via libline@essex.ac.uk
  • On Twitter, Facebook & Instagram @UniEssexLibrary
  • On the new feedback form on our website
  • By taking part in our UX project
  • At Library Advisory Group meetings, where feedback meets cake

So let us know what you think!